Policies
Shipping & Returns
Free shipping on every order — one-time or subscription. No thresholds, no surprises.
Shipping
United States only
Free shipping on all US orders
Both one-time purchases and subscriptions ship free, always.
Processing time
Orders are processed within 1–2 business days. You will receive a confirmation email with tracking once your order ships.
Delivery time
Standard delivery within the US takes 3–5 business days after shipping. Times may vary based on location and carrier conditions.
Returns
30-day window
Products must be unused and unopened in their original packaging.
Contact our support team within 30 days of delivery to initiate a return. Refunds are processed within 5–7 business days after we receive the item.
Return shipping costs are the responsibility of the customer unless the return is due to our error. Original shipping fees are non-refundable.
To start a return
Email support@hairboostco.com with your order number and reason. We will reply with instructions within 24–48 hours.
Still have questions?
Our team typically responds within 24–48 hours.